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Discontinued Goods No Longer Available

Date:_

To:_

Dear _________:

The reason that you have been unable to find our (product and model #), is because this model has been discontinued.

We replaced it with (new model number), which offers the same fine quality that our customers have come to expect, but is

(describe)

I am enclosing a list of the stores in your area where our products can be purchased, and would like to thank you for choosing our product.

Yours truly,

_______________________