Error In Shipment Of Goods

Date:_

To:_

Dear _______:

This is to acknowledge the receipt of the above referenced order and to inform you that there is an error in the shipment.

The goods we ordered are _______________ (specify), while the goods we received are ____________________.

Upon receiving your instructions for the return of goods, we will send same to you.

I would like to receive the correct merchandise as quickly as possible and will appreciate your expeditious handling of this matter.

Yours truly,

________________________

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