Your loyal patronage is extremely important to us.
That is why we have allowed you to continue to charge purchases to your account in spite of your outstanding balance.
We cannot, however, allow this to go on indefinitely, no matter how much we value our relationship. We must insist that you contact us and let us know what is happening, or send us your payment to clear up your outstanding balance, before we can fill another order on credit.
Please let us hear from you.