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Ordered Product Not In Stock For Several Weeks

{DATE}

{Mr/Mrs/Ms/Dr} {FIRST NAME} {LAST NAME}

{TITLE}

{COMPANY}

{ADDRESS}

{CITY}, {STATE} {ZIP CODE}

Dear {Mr/Mrs/Ms/Dr} {LAST NAME}:

We have been notified that (Product) ordered on our Purchase Order No. XXXX dated MM/DD/YY is not in stock and has been back ordered. I understand that we will not receive the shipment for another _____ weeks.

Unfortunately, we have an immediate need for (Product). Please cancel the order as we will purchase it through another vendor.

Please reflect the appropriate credit of $0.00 on our next bill. When we receive the remaining order in a week, we will remit a payment for the new balance of $0.00.

Thank you for informing us about the back order in a timely manner.

Sincerely,

{YOUR NAME}

{YOUR TITLE}