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Seller's Offer To Placate Buyer

Today, I have shipped via _______________ to you, at __________ , the following goods: _________________, in response to your order of: _________, 20 __.

The goods I have sent do not comply with your order in that they: (Describe) ______________________ but, I have sent them for your accommodation. The price of the goods is $___________. If the goods are not satisfactory, return them to me freight collect.

We are at present out of the items you ordered and do not expect to have sufficient stock to fill your order until some time after _________, 20 __.

______________________________

Signature

Date: ________________________