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Computer Service Agreement

1. Parties. This Service Agreement is made between [name], having its principal office at [address] (Customer), and [name], having its principal office at [address] (Manufacturer), on [date].

2. Term of the Agreement. This Service Agreement will be effective as of [date] and until [date]. The Agreement may be terminated by either party on [number] days' prior written notice to the other.

3. Equipment Covered by This Agreement. This Service Agreement applies to all Equipment supplied to Customer by Manufacturer immediately upon installation [optional clause: or upon expiration of on-site warranty or existing on-site Service Agreement, whichever is later].

Such Equipment presently consists of:

[list of equipment]

Equipment supplied by Manufacturer but not covered by this Agreement at time of request for service will be repaired at Manufacturer's per call rates and terms then in effect, but otherwise in accordance with this Agreement.

4. Location of Equipment. Customer agrees that the Equipment subject to this Service Agreement will be located within a [number]-mile radius of a designated Manufacturer Service Center.

5. Duties of Manufacturer.

a. Maintenance Obligation and Fee. In consideration of ........ dollars ($........) paid by Customer, Manufacturer agrees to maintain the Equipment in good operating condition and provide on-call maintenance service as stated below.

b. Preventive Maintenance. Manufacturer will provide adequate preventive maintenance, as reasonably determined by Manufacturer, to preserve the Equipment in good operating condition. Such preventive maintenance will be performed at any time between the hours of [hour] AM [PM] [time zone] and [hour] AM [PM] [time zone] Monday through Friday, or at such other times as agreed to by Customer.

c. Remedial Maintenance. Manufacturer will provide unscheduled on-call remedial maintenance service after notification from Customer that the Equipment is not operating properly. Manufacturer will respond to such notification and request for service within [number] hours and will provide

(Except)

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