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Confirmation Of Telephone Call Regarding Service

Date:_

To:_

Dear ________:

This will confirm our telephone conversation of [date] wherein I informed you that there was a problem with the [service performed]

As I stated, [description of problem]

It is my understanding that you will [commitment of service company] in order to rectify this problem.

Thank you for your cooperation in this matter.

Yours truly,

___________________________